This course will be discontinued January 15, 2013. Please plan to complete the test before the end of that day if you wish to earn contact hours for it.
From the moment you take charge, it is crucial to understand the steps necessary to retain staff and encourage their best performance. Learn how to support and develop your team and their skills, education, and work categories, while remaining compliant with government rules and standards regarding human resources. Learn strategies that encourage your staff to become superstars.
The purpose of this program is to understand the steps necessary to retain staff and encourage their best performance. After attending this webinar, participants will be able to —
- Describe the skills necessary to hire the "right" employees the first time.
- Explain ways to let staff know they are appreciated each and every day.
- Discuss how to develop retention strategies that will ease management responsibilities.