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The Rap on Rapport - CE326-60
The Rap on Rapport
The Door to Therapeutic Communication

CE326-60 l 1.00 contact hrs
by Kathy Shea, RN, BSN, DCH, CPAN and Rosalinda Alfaro-LeFevre, RN, MSN, ANEF
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CE OVERVIEW REVIEWS     
Objectives:
The goal of the program is to help nurses understand the dynamics of rapport. After you study the information presented here, you will be able to —
  • Describe how to develop rapport by mirroring or matching the body language of another.
  • Explain ways to match the representational system of another to establish rapport.
  • Discuss the dynamics of crossmatching body language to build rapport.

This course will be updated or discontinued on or before 5/20/2016

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Please see CE Course Instructions to learn how to earn CE credit for this module.

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