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Staying Cool Under Fire - CE344-60
Staying Cool Under Fire
How Well Do You Communicate?

CE344-60 l 1.00 contact hrs
by Maureen Habel, MA, RN
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The goal of this program is to provide nurses, dietitians, and health educators with information about how to manage workplace communication challenges. After studying the information presented here, you will be able to:
  • Identify three primary communication styles
  • Discuss ways in which men and women differ in their communication style and stimuli for anger
  • Discuss strategies to communicate with people who are upset or angry

Accreditation Information
This course is intended for multiple professions, including nurses, dietitians and health educators.
Nurses: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at or If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at and search for this topic title.

This course will be updated or discontinued on or before 3/27/2018

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OnCourse Learning is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

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