The goal of this program is to provide nurses, dietitians, EMTs/paramedics, laboratory professionals, occupational therapists, respiratory therapists and social workers with information about the new Joint Commission standards related to effective communication, cultural competence and patient- and family-centered care. After studying the information presented here, you will be able to:
- Identify the elements of effective communication, cultural competence and patient- and family-centered care
- State the new Joint Commission standards related to effective communication, cultural competence and patient- and family-centered care
- List the items of best practice associated with effective communication, cultural competence and patient- and family-centered care across the continuum of care
Accreditation Information
This course is intended for an interprofessional audience, including nurses, dietitians, EMTs/paramedics, laboratory professionals, occupational therapists, respiratory therapists and social workers.
Nurses: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at
www.continuingeducation.com or
Nurse.com/CE. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at
lms.nurse.com and search for this topic title.