The goal of this program is to impress upon nurses, paramedics and EMTs, laboratory professionals and radiologic technologists the importance of clear, accurate and timely communication, both oral and written, in providing safe and effective care to patients. After studying the information presented here, you will be able to:
- Describe the patient safety issues associated with transcribing verbal and telephone orders
- List The Joint Commission’s unacceptable abbreviations, acronyms and symbols
- Discuss the importance of handoff communication and timely and accurate reporting of critical test results
