This course is being rewritten and will be posted as a new course in 2013. This version of this course will be discontinued on December 31, 2012. Please plan to complete the course before that day if you wish to earn continuing education credit.
The goal of this program is to assist nurses in educating elderly patients and their families about the inspection process and how it helps to ensure residents’ rights, quality of life, and quality of care in long-term care facilities. After you study this information, you will be able to —
- Explain how residents are preselected for observation of special care needs.
- Identify how surveyors use resident, family, and staff interviews to determine resident satisfaction, quality of life, and quality of care.
- Describe surveyors’ on-site methods of assessing regulatory deficiencies.