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Certification Test Prep
Evidence-Based Effective Nursing Leadership
Check Your Practice
Rose O. Sherman, EdD, RN, NEA-BC, CNL, FAAN
| 1.00 contact hrs
Please review the required clinical vignette below and answer the quiz questions.
You must answer all questions correctly to proceed. If you answer a question incorrectly, we will provide a clue to the correct answer.
Once you successfully completed the short test associated with the clinical vignette, proceed to the multiple-choice exam.
To earn contact hours, you must achieve a score of 75% on your exam. You may retake the test as many times as necessary to pass the test.
Jackie Stevens is a new nurse manager on a 30-bed orthopedic unit. The unit has been through three managers in the last five years and has been described as having a toxic work environment. Staff turnover is 30% each year. The unit is a revolving door for new graduates. The level of trust among staff on the unit is very low. Jackie has many years of experience as an assistant nurse manager in a similar clinical setting, and she was well liked by staff. This is her first assignment in a nurse manager role. She is excited about the possibilities of improvements that she can make, but she is also anxious about her new responsibilities.
1 ) Jackie aspires to become an authentic leader in this setting. A key initial step should include:
A. Attending a leadership development program
B. Seeking mentorship from an experienced nurse leader
C. Identifying her own core values
D. Conducting a 360-degree evaluation of her leadership strengths with staff, peers and supervisors
2 ) Jackie has been asked by her supervisor to help plan her orientation to the nurse manager role. Which of the following is a recommended leadership development tool for self-assessment of her competencies and learning needs?
A. The Thomas-Kilman Conflict Management Tool
B. The IPNG Assessment Tool
C. The Myers-Briggs Test
D. The NMLC Assessment Tool
3 ) Jackie asks staff to help create a healthier work environment. Which of the following suggestions has evidence-based support for the creation of a healthier work environment?
A. Staff self-scheduling
B. Shared governance
C. Free parking
D. Obtaining Magnet designation
4 ) Jackie wants to reduce turnover on her unit by re-engaging her staff. Which of the following actions would be MOST EFFECTIVE?
A. Implement retention bonuses
B. Improve shift differentials
C. Hire new graduates
D. Promote staff education
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