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Surviving and Thriving with Conflict on the Job    
by Valerie Restifo, RN, MA, MS and Marilynn Jackson, RN, PhD and Margi J. Schultz, RN, MSN, PhD, CNE
CE112-60 l 1.00 hr

Surviving and Thriving with Conflict on the Job - CE112-60
Objectives:

The goal of this program is to enhance nurses’ abilities to effectively deal with conflict on the job. After you study the information presented here, you will be able to —

  • Analyze the dynamics of conflict in the workplace.
  • Identify behavioral responses to conflict and their outcomes.
  • Apply five conflict resolution strategies to specific situations.

Course expires on 10/13/2012
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This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.
Gannett Education, formerly known as Nursing Spectrum Division of Continuing Education, is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with this activity. Unless stated above, the planners and authors of this course have declared no real or perceived conflicts of interest that relate to this educational activity.